RAGHD SALEH AHMED BAKHURAISA
رغد صالح أحمد باخريصة
About
A Cybersecurity graduate with a solid academic foundation and a continuous drive for personal and practical development. Known for fast learning, effective time management, and strong communication skills. I am seeking professional and training opportunities to apply my academic knowledge and build a comprehensive, impactful career.
Work Experience
-
2024 - Present
Customer Service Representative
Forema Dresses Store
Providing comprehensive customer support and assisting clients in selecting the right products, while tracking order details and coordinating directly to ensure accurate execution. I possess the ability to handle complaints and feedback professionally and deliver fast, effective solutions, ensuring an exceptional customer service experience and maintaining the highest levels of satisfaction.
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2025 - Present
Customer Service Representative
Ravella Dresses Store
Providing comprehensive customer support and responding to inquiries across various channels, while tracking order details and delivery schedules. I possess expertise in handling complaints, clarifying store policies (such as delivery and returns), and coordinating with the internal team based on customer feedback to ensure professional service delivery and enhance the overall customer experience.
Education
- 2026 Bachelor's - Computers and Information Technology - Networks and Cybersecurity Islamic University of Minnesota
Skills
- Cybersecurity Fundamentals
- Network Security
- Cyber Threat Analysis
- Customer Service & Support
- Effective Communication & Interpersonal Skills
- Fast Learning & Adaptability
- Working Under Pressure
Languages
- Arabic Language Native
- English Language Intermediate
Certifications & Courses
No published certifications yet.
